This workshop is intended to help practitioners come up with systemic ways to mitigate bias in their content processes. It begins with the acknowledgment that our users have biases and so do we, and asks how might we use design and content tools and methods to reduce the harm those biases might cause (or even use some of our mental shortcuts for good).

This workshop will:

• Give participants experience using some of the methods (red team/blue team, ethical goal-setting, etc.) that lead to less-biased outcomes.
• Give participants a game plan for making changes within their organization to gradually implement increasingly inclusive content design.
• Ultimately, change not only hearts and minds but budgets, and help participants understand the value of making these practices standard operating procedure in a way that is reflected in project plans and budget allocations.

Who should attend: This workshop will benefit folks who are ready to make meaningful changes in their work, to recognize and reduce their biases in an effort to eliminate harmful user experiences.